Product issue templates problem validation

Problem Statement

What is the problem we hope to validate?

Reach

Please describe who suffers from this problem. Consider referring to our personas

10.0 = Impacts the vast majority (~80% or greater) of our users, prospects, or customers. 6.0 = Impacts a large percentage (~50% to ~80%) of the above. 3.0 = Significant reach (~25% to ~50%). 1.5 = Small reach (~5% to ~25%). 0.5 = Minimal reach (Less than ~5%).

Impact

How do we positively impact the users by solving this problem? Please describe briefly, and provide a numerical assessment:

3.0 = Massive impact 2.0 = High impact 1.0 = Medium impact 0.5 = Low impact 0.25 = Minimal impact

Confidence

How do we know this is a problem? Please provide and link to any supporting information (e.g. data, customer verbatims) and use this basis to provide a numerical assessment on our confidence level in this problem's severity:

100% = High confidence 80% = Medium confidence 50% = Low confidence

Effort

How much effort do we think it will be to solve this problem? Please include all counterparts (Product, UX, Engineering, etc) in your assessment and quantify the number of person-months needed to dedicate to the effort.

For example, if the solution will take a product manager, designer, and engineer two weeks of effort - you may quantify this as 1.5 (based on 0.5 months x 3 people).