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Welcome to the Product Team Handbook

  • Most of the content in the product handbook talks about how we do product at Hyletic.
  • To learn more about what we are currently building and our product direction see Product direction.

Product Team Mission​

As a Product Org we strive to consistently create products and experiences that customers love and value.

  • Consistency wins as you scale. Our organizational goal is to create a Product Manager (PM) system that maximizes the chances of success across new products, new features, and new team members.
  • We are shipping an experience, and not just a product. Don’t forget about the links between the product and the website, pricing & packaging, documentation, sales, support, etc.
  • It’s about our customers and doing a job for them, not the product itself. Think externally about customer problems, not internally about the technology.
  • It’s about love AND value. Will customers value what we are building? We need to make sure what we build helps build and extract customer value.

Communicating with the Product Team​

Required Knowledge for Product Managers​

The Product handbook contains a lot of content that includes a mix of advice, best-practices, mandatory process, team-specific content, and more. To help you find the most important items, look for the badge above that indicate the most essential, important, and/or obligatory processes that every Product Manager is expected to know by heart and follow, as opposed to other items which may be more for reference in certain situations or may be more optional than required.

Contributing to the product handbook​

When suggesting a change to the product handbook, please use the merge request description template. This ensures your changes are included in Product Operations Releases.

This template will automatically add the recommended labels and assign the required reviewers.

You will also be asked to indicate which type of change you are suggesting:

  • Small improvement (typos, clarifications, etc.)
  • Adding a new section
  • Modifying existing section
  • Documenting a new process
  • Adding a new page or directory
  • Other

For a small improvement, please feel free to merge the MR yourself. Otherwise, the template will ping Product Operations for collaboration and review.

Informing team members about the changes​

Please note it is your responsibility to inform team members as needed about your merge request.